Meet our team

Fiona Lamb -Salon Owner 
With over 17 years in the industry, Fiona re-trained whilst working as a Trainer and National Account Manager for a leading Blue Chip Company. Working in the Seaham Hall Spa, gave her to a taste for luxurious Spa Treatments in amazing surroundings, and so in 2004 she set about creating something similar on smaller scale in her home village of East Boldon. After the acquisition of Cleadon Clinic in 2008, and following a full refurbishment and re-brand, a second branch of Relax & Glow emerged.
Fiona is still very much a ‘hands on’ Therapist, a real team player, and thoroughly enjoys doing a full range of treatments, whilst mixing with the clients!  Involving herself with local charities amongst other commitments Fiona has little time herself to Relax & Glow! 


Gillian Clifford -Salon Supervisor
 Gillian has over many years experience and came into the Beauty Industry at a ‘later date’, deciding to follow her passion and love of beauty! An advanced Electrolygist, and a Lycon Waxing specialist, Gillian also covers all other aspects of beauty treatments within the salon. Gillian is a real favourite with our clients, and her knowledge and expertise has now allowed her to lecture part time at South Tyneside College.

Nichola Mason- Therapist 
Nichola has been with Relax & Glow from 2006, a Junior who worked her way ‘up the ranks’!!. Due to the time she has been with us, she if fully qualified in all of our treatments, and is a respected member of our team. She delivers her treatments with a confident, friendly manner, and can offer you all of her expertise!! She especially loves offering Nail Treatments!

Val Brampton -Receptionist, 
Therapist Val has been with the Salon since 2005. With a career mostly involving retail, she decided to study Beauty Therapy in 2004. Val is a strong member of the team, and can offer professional advice on products and treatments; Val is a very experienced with the ‘spray tan gun’ and helps with treatments when we are busy! 

Jayde Dawn – Senior Therapist
Jayde began her beauty career in the Elemis Beeches Day Spa, continuing onto one of the most renowned UK health spa Ragdale Hall Health Hydro & Thermal Spa. She worked there as a Senior Therapist offering a whole range of treatments, but specialising in all Elemis face and body treatments. Moving north, Jayde became an Elemis Account Manager, running the counter and also offering Elemis treatments within the mini Spa.!

Hannah Bailey – Therapist
Hannah joined Relax & Glow in 2016 and has become a real asset to the business, client’s love her. She is fully qualified in all our treatments and especially loves Elemis and Guinot treatments!

Kayla McKacklan – Junior Therapist
Newly qualified, but Kayla has worked for Relax & Glow since 2015, Kayla specialises and especially enjoys nail treatments. A real friendly ‘chatty Kathy’ !!

Tia Sykes – Junior Therapist/Receptionist 
Following in her big sister’s footsteps Deanne who worked for Relax & Glow before joining the cruiseliners – Tia is a super member of staff, carrying out basic treatments such as manicures/pedicures eye treatments etc. She loves the beauty industry!!

Megan Bailey – Apprentice/Receptionist
Baby sister of Hannah, she wants to follow in her big sister’s footsteps, so we her offering her the opportunity to do so!!


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